This qualification provides the skills and knowledge for you to be competent in a broad range of managerial skills in tourism operations, marketing and product development, underpinned by a range of operational competencies chosen as electives.

The qualification reflects the role of individuals who possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate the work of self or a team.

At a Glance

QualificationSIT50116 Diploma of Travel and Tourism Management
AccreditationNationally recognised - meets AQF standards
Qualification StatusCurrent
CRICOS Code092262E
Study ModeClassroom: 14 hours per week
Online: 6 hours per week
Duration52 weeks (includes 10 weeks holiday)
Intake Dates14 January, 18 February, 15 April, 20 May, 15 July, 19 August, 7 October, 11 November
Entry RequirementsIELTS 5.5 or equivalent

Employment opportunities

This qualification provides a pathway to work in any sector of the tourism and travel industry as a departmental or small business manager. This qualification allows for multiskilling and for specialisation in either operations management or marketing and product development.

Possible job titles include:

  • Inbound groups manager
  • Inbound sales manager
  • Incentives manager
  • Tour operations manager
  • Marketing manager
  • Operations manager
  • Product manager
  • Reservations manager
  • Retail travel agency manager
  • Sales manager
  • Visitor information manager

Diploma of Travel and Tourism Course

Unit codeUnit nameCore/elective
SITTTSL004Provide advice on Australian destinations Elective
SITTTSL003Provide advice on International destinations Elective
SITXWHS002Identify hazards, asses and control safety risks Elective
SITXWHS003Implement and monitor work health and safety practices Core
SITTTSL005Sell tourism products and services Elective
BSBDIV501Manage diversity in the workplaceCore
SITXFIN002Interpret financial informationCore
SITXFIN003Manage finances within a budget Core
BSBWRT401Write complex documents Elective
SITXCOM005Manage conflict Core
ITTIND001Source and use information on the tourism and travel industry Core
SITXFIN004Prepare and monitor budgetsCore
SITXHRM004Recruit, select and induct staff Elective
SITXMGT001Monitor work operationsCore
SITXHRM003Lead and manage people Elective
SITTGDE011Coordinate and operate toursElective
SITXCCS002Provide visitor information Elective
SITXMGT002Establish and conduct business relationships Core
SITXCCS007Enhance the customer service experience Core
SITTTSL002Access and interpret product information Elective
SITXCCS008Develop and manage quality customer service practices Core
BSBRSK501Manage risk Elective
BSBCMM401Make a presentation Elective

SC EditorSIT50116 Diploma of Travel and Tourism Management