This qualification provides the skills and knowledge for you to be competent in a broad range of managerial skills in tourism operations, marketing and product development, underpinned by a range of operational competencies chosen as electives.

The qualification reflects the role of individuals who possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate the work of self or a team.

At a Glance

QualificationSIT50116 Diploma of Travel and Tourism Management
AccreditationNationally recognised – meets AQF standards
Qualification StatusCurrent
CRICOS Code092262E
Study ModeClassroom: 14 hours per week
Online: 6 hours per week
Duration52 weeks (includes 10 weeks holiday)
Intake Dates14 January, 18 February, 15 April, 20 May, 15 July, 19 August, 7 October, 11 November
Entry RequirementsIELTS 5.5 or equivalent

Employment opportunities

This qualification provides a pathway to work in any sector of the tourism and travel industry as a departmental or small business manager. This qualification allows for multiskilling and for specialisation in either operations management or marketing and product development.

Possible job titles include:

  • Inbound groups manager
  • Inbound sales manager
  • Incentives manager
  • Tour operations manager
  • Marketing manager
  • Operations manager
  • Product manager
  • Reservations manager
  • Retail travel agency manager
  • Sales manager
  • Visitor information manager
Unit Code and Unit Name Unit Type
SITXWHS003 Implement and monitor work health and safety practices          Core
BSBDIV501 Manage diversity in the workplace Core
SITXFIN002 Interpret financial information  Core
SITXFIN003 Manage finances within a budget Core
SITXCOM005 Manage conflict Core
SITTIND001 Source and use information on the tourism and travel industry Core
SITXFIN004 Prepare and monitor budgets Core
SITXMGT001 Monitor work operations Core
SITXHRM003 Lead and manage people  Core
SITXMGT002 Establish and conduct business relationships   Core
SITXCCS007 Enhance the customer service experience Core
SITXCCS008 Develop and manage quality customer service practices Core
SITTTSL005 Sell tourism products and services   Elective
BSBWRT401 Write complex documents  Elective
SITXHRM004 Recruit, select and induct staff   Elective
SITTGDE011 Coordinate and operate tours Elective
SITXCCS002 Provide visitor information Elective
SITTGDE004 Lead tour groups  Elective
BSBRSK501 Manage risk  Elective
BSBCMM401 Make a presentation  Elective
SITTTSL004 Provide advice on Australian destinations    Elective
SITTTSL003 Provide advice on international destinations   Elective
SITXWHS002 Identify hazards, asses and control safety risks   Elective

 This qualification reflects the role of individuals who use well-developed administrative skills and a broad knowledge base in a wide variety of hospitality contexts. They apply solutions to a defined range of problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some responsibility for the output of others.

Graduates of this course may gain employment at the operational and supervisory level and also gain further management career opportunities in the hospitality industry including hotels, motels, restaurants, clubs and other hospitality establishments.

At a Glance

QualificationSIT50416 Diploma of Hospitality Management
AccreditationNationally recognised – meets AQF standards
Qualification StatusCurrent
CRICOS Code091021G
Study ModeClassroom: 14 hours per week
Online: 6 hours per week
Duration52 weeks (includes 10 weeks holiday)
Intake Dates14 January, 18 February, 15 April, 20 May, 15 July, 19 August, 7 October, 11 November
Entry RequirementsIELTS 5.5 or equivalent
Supersedes and is equivalent to SIT50307 – Diploma of HospitalityThe SIT07 Tourism, Hospitality and Events Training Package and its component qualifications and units of competency were superseded by the release of the replacement SIT12 Tourism, Travel and Hospitality Training Package Version 1 on 18 January 2013 – 11/10/2013
Supersedes and is equivalent to SIT50312 – Diploma of HospitalityIntent of the qualification remains unchanged. SITHIND101 Use hygienic practices for hospitality service added to Group A Elective group. SITXFSA101 Use hygienic practices for food safety moved to Group A Elective group Core units reduced from 14 to 13 units. Elective units increased from 14 to 15 units – 11/10/2013

Employment opportunities

This qualification provides a pathway to work in any sector of the hospitality industry as a departmental or small business manager.

Possible job titles include:

  • Banquet or function manager
  • Chef de cuisine
  • Chef patissier
  • Executive housekeeper
  • Front office manager
  • Gaming manager
  • Kitchen manager
  • Motel manager
  • Restaurant manager
  • Sous chef
  • Unit manager (catering operations)
Unit Code and Unit Name Unit Type
BSBDIV501  Manage diversity in the workplace Core
SITXCOM005 Manage conflict Core
SITXGLC001 Research and comply with regulatory requirements Core
SITXMGT002 Establish and conduct business relationships Core
SITXCCS007 Enhance customer service experience Core
SITXCCS008 Develop and manage quality customer service practices Core
SITXHRM002 Roster staff Core
SITXHRM003 Lead and manage people Core
SITXMGT001 Monitor work operations Core
SITXFIN003 Manage finances within a budget Core
SITXFIN004 Prepare and monitor budgets Core
BSBMGT517 Manage Operational Plan Core
SITXWHS003 Implement and Monitor Work Health and Safety Practices Core
SITHIND004 Work effectively in hospitality service Elective
SITXHRM004 Recruit, select and induct staff Elective
SITXHRM006 Monitor staff performance Elective
SITXFIN002 Interpret financial information Elective
SITXFSA001 Use hygienic practices for food safety Elective
BSBCMM401 Make a presentation Elective
BSBADM502  Manage meetings Elective
SITEEVT001 Source And Use Information On The Events Industry Elective
SITXMPR007 Develop and implement marketing strategies Elective
BSBITU306 Design and Produce Business Documents Elective
SITXWHS002 Identify Hazards, Assess and Control Safety Risks Elective
SITHIND002 Source and use information  on the hospitality industry Elective
BSBCMM201 Communicate in the workplace Elective
SITHFAB016 Provide advice on food Elective
BSBWOR203 Work effectively with others Elective

This qualification reflects the role of highly skilled senior managers who use a broad range of hospitality skills combined with specialised managerial skills and substantial knowledge of the industry to coordinate hospitality operations. They operate with significant autonomy and are responsible for making strategic business management decisions.

This qualification provides a pathway to work in any hospitality industry sector and for a diversity of employers including restaurants, hotels, motels, catering operations, clubs, pubs, cafes, and coffee shops.

At a Glance

QualificationSIT50416 Diploma of Hospitality Management
AccreditationNationally recognised – meets AQF standards
Qualification StatusCurrent
CRICOS Code096073M
Study ModeClassroom: 14 hours per week
Online: 6 hours per week
Duration76 weeks (includes 18 weeks holiday)
Intake Dates14 January, 18 February, 15 April, 20 May, 15 July, 19 August, 7 October, 11 November
Entry RequirementsIELTS 5.5 or equivalent

Employment opportunities

  • area manager or operations manager
  • cafe owner or manager
  • club secretary or manager
  • executive chef
  • executive housekeeper
  • executive sous chef
  • food and beverage manager
  • head chef
  • motel owner or manager
  • rooms division manager.
Unit Code and Unit Name Unit Type
BSBMGT517 Manage operational plan  Core
SITXFIN003 Manage finances within a budget  Core
SITXMPR007 Develop and implement marketing strategies  Core
BSBDIV501 Manage diversity in the workplace  Core
SITXFIN004 Prepare and monitor budgets  Core
SITXGLC001 Research and comply with regulatory requirements  Core
SITXMGT002 Establish and conduct business relationships  Core
SITXCCS008 Develop and manage quality customer service practices  Core
SITXHRM004 Recruit, select and induct staff  Core
SITXHRM003 Lead and manage people  Core
SITXMGT001 Monitor work operations  Core
SITXHRM006 Monitor staff performance  Core
BSBFIM601 Manage finances  Core
BSBMGT617 Develop and implement a business plan  Core
SITXFIN005 Manage physical assets  Core
SITXWHS004 Establish and maintain a work health and safety system  Core
BSBHRM604 Manage employee relations  Elective
SITHIND004 Work effectively in hospitality service industry  Elective
BSBWOR203 Work effectively with others  Elective
SITHIND001 Use hygienic practices for hospitality service  Elective
BSBADM502 Manage meetings  Elective
SITXCCS002 Provide visitor information  Elective
BSBCMM401 Make a presentation  Elective
BSBITU306 Design and produce business documents  Elective
BSBITU402 Develop and use complex spreadsheets  Elective
BSBSUS501 Develop workplace policy and procedures for sustainability  Elective
BSBRSK501 Manage risk  Elective
BSBRES401 Analyse and present research information  Elective
SITXCCS004 Provide lost and found services  Elective
BSBFIA302 Process payroll  Elective
SITXMPR001 Coordinate production of brochures and marketing materials  Elective
SITXMPR004 Coordinate marketing activities  Elective
SITXWHS002 Identify hazards, assess and control safety risks  Elective
SC EditorTourism