This qualification provides the skills and knowledge for you to be competent in a broad range of managerial skills in tourism operations, marketing and product development, underpinned by a range of operational competencies chosen as electives.

The qualification reflects the role of individuals who possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate the work of self or a team.

At a Glance

QualificationSIT50116 Diploma of Travel and Tourism Management
AccreditationNationally recognised – meets AQF standards
Qualification StatusCurrent
CRICOS Code092262E
Study ModeClassroom: 14 hours per week
Online: 6 hours per week
Duration52 weeks (includes 10 weeks holiday)
Intake Dates14 January, 18 February, 15 April, 20 May, 15 July, 19 August, 7 October, 11 November
Entry RequirementsIELTS 5.5 or equivalent

Employment opportunities

This qualification provides a pathway to work in any sector of the tourism and travel industry as a departmental or small business manager. This qualification allows for multiskilling and for specialisation in either operations management or marketing and product development.

Possible job titles include:

  • Inbound groups manager
  • Inbound sales manager
  • Incentives manager
  • Tour operations manager
  • Marketing manager
  • Operations manager
  • Product manager
  • Reservations manager
  • Retail travel agency manager
  • Sales manager
  • Visitor information manager
Unit Code and Unit Name Unit Type
SITXWHS003 Implement and monitor work health and safety practices          Core
BSBDIV501 Manage diversity in the workplace Core
SITXFIN002 Interpret financial information  Core
SITXFIN003 Manage finances within a budget Core
SITXCOM005 Manage conflict Core
SITTIND001 Source and use information on the tourism and travel industry Core
SITXFIN004 Prepare and monitor budgets Core
SITXMGT001 Monitor work operations Core
SITXHRM003 Lead and manage people  Core
SITXMGT002 Establish and conduct business relationships   Core
SITXCCS007 Enhance the customer service experience Core
SITXCCS008 Develop and manage quality customer service practices Core
SITTTSL005 Sell tourism products and services   Elective
BSBWRT401 Write complex documents  Elective
SITXHRM004 Recruit, select and induct staff   Elective
SITTGDE011 Coordinate and operate tours Elective
SITXCCS002 Provide visitor information Elective
SITTGDE004 Lead tour groups  Elective
BSBRSK501 Manage risk  Elective
BSBCMM401 Make a presentation  Elective
SITTTSL004 Provide advice on Australian destinations    Elective
SITTTSL003 Provide advice on international destinations   Elective
SITXWHS002 Identify hazards, asses and control safety risks   Elective
SC EditorDiploma of Travel and Tourism Management SIT50116