This qualification provides the skills and knowledge to  work in a wide range of information and communications technology (ICT) technologies and to support small to medium enterprises that require broad IT support. The IT positions that are possible after achieving this qualification require a range of knowledge and skills in basic networking, IT support, database development programming and web development support; working safely and ethically in a sustainable work environment, all of which are extensively researched and supported in this training.

At a Glance

QualificationICT40115 Certificate IV in Information Technology
AccreditationNationally recognised – meets AQF standards
Qualification StatusCurrent
CRICOS Code086532E
Study ModeClassroom: 14 hours per week
Online: 6 hours per week
Duration52 weeks (includes 10 weeks holiday)
Intake Dates14 January, 18 February, 15 April, 20 May, 15 July, 19 August, 7 October, 11 November
Entry RequirementsIELTS 5.5 or equivalent

Employment opportunities

  • Computer technician
  • Customer support
  • Customer support professional
  • Information systems operator
  • PC support
  • Systems administrator
  • Systems support
  • User support technician
  • Network operations technician
Unit Code and Unit Name Unit Type
ICTICT418 Contribute to copyright, ethics and privacy in an ICT environment Core
ICTICT202 Work and communicate effectively in an ICT environment Core
BSBWHS304 Participate effectively in WHS communication and consultation processes Core
BSBSUS401 Implement and monitor environmentally sustainable work practices Core
ICTICT401 Determine and confirm client business requirements Core
ICTSAS420 Provide first-level remote help-desk support Elective
ICTSAS416 Implement maintenance procedures Elective
ICTPRG419 Analyse software requirements Elective
ICTWEB401 Design a website to meet technical requirements Elective
ICTPRG410 Build a user interface Elective
ICTWEB408 Ensure basic website security Elective
ICTNWK401 Install and manage a server Elective
ICTNWK407 Install and configure client-server applications and services Elective
ICTPRG414 Apply introductory programming skills in another language Elective
ICTDBS403 Create basic databases Elective
ICTNWK410 Install Hardware to a Network Elective
ICTNWK412 Create Network Documentation Elective
ICTNWK408 Configure a desktop environment Elective
ICTPRG404 Test applications Elective
ICTSAS415 Optimise ICT system performance Elective
SC EditorCertificate IV Information Technology ICT40115