This qualification provides the skills and knowledge for you to be competent in a broad range of managerial skills in tourism operations, marketing and product development, underpinned by a range of operational competencies chosen as electives.

The qualification reflects the role of individuals who possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate the work of self or a team.


At a Glance

QualificationSIT50116 Diploma of Travel and Tourism Management
AccreditationNationally recognised - meets AQF standards
Qualification StatusCurrent
CRICOS Code092262E
Study ModeClassroom: 14 hours per week
Online: 6 hours per week
Duration52 weeks (includes 10 weeks holiday)
Intake Dates
Entry RequirementsIELTS 5.5 or equivalent

Employment opportunities

This qualification provides a pathway to work in any sector of the tourism and travel industry as a departmental or small business manager. This qualification allows for multiskilling and for specialisation in either operations management or marketing and product development.

Possible job titles include:

  • Inbound groups manager
  • Inbound sales manager
  • Incentives manager
  • Tour operations manager
  • Marketing manager
  • Operations manager
  • Product manager
  • Reservations manager
  • Retail travel agency manager
  • Sales manager
  • Visitor information manager

Download Diploma of Travel and Tourism Course Calendar 2018


Diploma of Travel and Tourism Course

Unit codeUnit nameCore/elective
SITTTSL004Provide advice on Australian destinations Elective
SITTTSL003Provide advice on International destinations Elective
SITXWHS002Identify hazards, asses and control safety risks Elective
SITXWHS003Implement and monitor work health and safety practices Core
SITTTSL005Sell tourism products and services Elective
BSBDIV501Manage diversity in the workplaceCore
SITXFIN002Interpret financial informationCore
SITXFIN003Manage finances within a budget Core
BSBWRT401Write complex documents Elective
SITXCOM005Manage conflict Core
ITTIND001Source and use information on the tourism and travel industry Core
SITXFIN004Prepare and monitor budgetsCore
SITXHRM004Recruit, select and induct staff Elective
SITXMGT001Monitor work operationsCore
SITXHRM003Lead and manage people Elective
SITTGDE011Coordinate and operate toursElective
SITXCCS002Provide visitor information Elective
SITXMGT002Establish and conduct business relationships Core
SITXCCS007Enhance the customer service experience Core
SITTTSL002Access and interpret product information Elective
SITXCCS008Develop and manage quality customer service practices Core
BSBRSK501Manage risk Elective
BSBCMM401Make a presentation Elective



 This qualification reflects the role of individuals who use well-developed administrative skills and a broad knowledge base in a wide variety of hospitality contexts. They apply solutions to a defined range of problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some responsibility for the output of others.

Graduates of this course may gain employment at the operational and supervisory level and also gain further management career opportunities in the hospitality industry including hotels, motels, restaurants, clubs and other hospitality establishments.


At a Glance

QualificationSIT50416 Diploma of Hospitality Management
AccreditationNationally recognised - meets AQF standards
Qualification StatusCurrent
CRICOS Code091021G
Study ModeClassroom: 14 hours per week
Online: 6 hours per week
Duration52 weeks (includes 10 weeks holiday)
Intake Dates
Entry RequirementsIELTS 5.5 or equivalent
Supersedes and is equivalent to SIT50307 - Diploma of HospitalityThe SIT07 Tourism, Hospitality and Events Training Package and its component qualifications and units of competency were superseded by the release of the replacement SIT12 Tourism, Travel and Hospitality Training Package Version 1 on 18 January 2013 - 11/10/2013
Supersedes and is equivalent to SIT50312 - Diploma of HospitalityIntent of the qualification remains unchanged. SITHIND101 Use hygienic practices for hospitality service added to Group A Elective group. SITXFSA101 Use hygienic practices for food safety moved to Group A Elective group Core units reduced from 14 to 13 units. Elective units increased from 14 to 15 units - 11/10/2013

Employment opportunities

This qualification provides a pathway to work in any sector of the hospitality industry as a departmental or small business manager.

Possible job titles include:

  • Banquet or function manager
  • Chef de cuisine
  • Chef patissier
  • Executive housekeeper
  • Front office manager
  • Gaming manager
  • Kitchen manager
  • Motel manager
  • Restaurant manager
  • Sous chef
  • Unit manager (catering operations)

Download Diploma of Hospitality Course Calendar 2018


Diploma of Hospitality Management Course

UnitNameDate
SITHKOP402Develop menus for special dietary requirementsTerm 1 from 04 January to 20 March (11 weeks)
SITHKOP501Design and cost menus
SITXINV401Control stock
BSBWOR203BWork effectively with others
BSBDIV501AManage diversity in the workplace
SITXCOM401Manage conflict
SITXGLC501Research and comply with regulatory requirements
SITXMGT501Establish and conduct business relationships
Holiday21 March to 03 April (Public Holiday)
SITHIND301Work effectively in hospitality serviceTerm 2 from 4 April to 12 June (10 weeks)
SITXCCS401Enhance the customer service experience
SITXCCS501Manage quality customer service
SITXHRM501Recruit, select and induct staff
SITXHRM401Roster staff
SITXHRM402Lead and manage people
SITXMGT401Monitor work operations
SITXHRM503Monitor staff performance
Holiday13 June – 03 July
SITXFIN401Interpret financial informationTerm 3 from 4 July to 18 September (11 weeks)
SITXFIN402Manage finances within a budget
SITXFIN501Prepare and monitor budgets
SITXFSA101Use hygienic practices for food safety
SITXFSA201Participate in safe food handling practices
SITXFSA401Develop and implement a food safety program
Holiday19 September – 02 October
SITHFAB201Provide responsible service of alcoholTerm 4 from 03 October to 11 December (10 weeks)
HLTAID003Provide first aid
SITXEVT401Plan in-house events or functions
SITXMPR502Develop and implement marketing strategies
BSBMGT515AManage operational plan
SITXWHS401Implement and monitor work health and safety practices
Holiday12 December 2015 – 08 January 2017

SC EditorTourism