• Diploma of Tourism
  • Diploma of Hospitality


  • This qualification provides the skills and knowledge for you to be competent in a broad range of managerial skills in tourism operations, marketing and product development, underpinned by a range of operational competencies chosen as electives.

    The qualification reflects the role of individuals who possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate the work of self or a team.


    At a Glance

    QualificationSIT50116 Diploma of Travel and Tourism Management
    AccreditationNationally recognised - meets AQF standards
    Qualification StatusCurrent
    CRICOS Code092262E
    Study ModeClassroom: 15 hours per week
    Online: 5 hours per week
    Duration52 weeks (includes 10 weeks holiday)
    Intake DatesMelbourne
    Sydney
    Course DatesClick here for details
    Entry RequirementsIELTS 5.5 or equivalent

    Employment opportunities

    This qualification provides a pathway to work in any sector of the tourism and travel industry as a departmental or small business manager. This qualification allows for multiskilling and for specialisation in either operations management or marketing and product development.

    Possible job titles include:

    • Inbound groups manager
    • Inbound sales manager
    • Incentives manager
    • Tour operations manager
    • Marketing manager
    • Operations manager
    • Product manager
    • Reservations manager
    • Retail travel agency manager
    • Sales manager
    • Visitor information manager

    Download Diploma of Travel and Tourism Course Calendar 2017


    Diploma of Travel and Tourism Course

    Unit code
    Unit name
    Core/elective
    SITTTSL004Provide advice on Australian destinations Elective
    SITTTSL003Provide advice on International destinations Elective
    SITXWHS002Identify hazards, asses and control safety risks Elective
    SITXWHS003Implement and monitor work health and safety practices Core
    SITTTSL005Sell tourism products and services Elective
    BSBDIV501Manage diversity in the workplaceCore
    SITXFIN002Interpret financial informationCore
    SITXFIN003Manage finances within a budget Core
    BSBWRT401Write complex documents Elective
    SITXCOM005Manage conflict Core
    ITTIND001Source and use information on the tourism and travel industry Core
    SITXFIN004Prepare and monitor budgetsCore
    SITXHRM004Recruit, select and induct staff Elective
    SITXMGT001Monitor work operationsCore
    SITXHRM003Lead and manage people Elective
    SITTGDE011Coordinate and operate toursElective
    SITXCCS002Provide visitor information Elective
    SITXMGT002Establish and conduct business relationships Core
    SITXCCS007Enhance the customer service experience Core
    SITTTSL002Access and interpret product information Elective
    SITXCCS008Develop and manage quality customer service practices Core
    BSBRSK501Manage risk Elective
    BSBCMM401Make a presentation Elective



     This qualification reflects the role of individuals who use well-developed administrative skills and a broad knowledge base in a wide variety of hospitality contexts. They apply solutions to a defined range of problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some responsibility for the output of others.

    Graduates of this course may gain employment at the operational and supervisory level and also gain further management career opportunities in the hospitality industry including hotels, motels, restaurants, clubs and other hospitality establishments.


    At a Glance

    QualificationSIT50416 Diploma of Hospitality Management
    AccreditationNationally recognised - meets AQF standards
    Qualification StatusCurrent
    CRICOS Code091021G
    Study ModeClassroom: 15 hours per week
    Online: 5 hours per week
    Duration52 weeks (includes 10 weeks holiday)
    Intake DatesMelbourne
    Sydney
    Course DatesClick here for details
    Entry RequirementsIELTS 5.5 or equivalent
    Supersedes and is equivalent to SIT50307 - Diploma of HospitalityThe SIT07 Tourism, Hospitality and Events Training Package and its component qualifications and units of competency were superseded by the release of the replacement SIT12 Tourism, Travel and Hospitality Training Package Version 1 on 18 January 2013 - 11/10/2013
    Supersedes and is equivalent to SIT50312 - Diploma of HospitalityIntent of the qualification remains unchanged. SITHIND101 Use hygienic practices for hospitality service added to Group A Elective group. SITXFSA101 Use hygienic practices for food safety moved to Group A Elective group Core units reduced from 14 to 13 units. Elective units increased from 14 to 15 units - 11/10/2013

    Employment opportunities

    This qualification provides a pathway to work in any sector of the hospitality industry as a departmental or small business manager.

    Possible job titles include:

    • Banquet or function manager
    • Chef de cuisine
    • Chef patissier
    • Executive housekeeper
    • Front office manager
    • Gaming manager
    • Kitchen manager
    • Motel manager
    • Restaurant manager
    • Sous chef
    • Unit manager (catering operations)

    Download Diploma of Hospitality Course Calendar 2017


    Diploma of Hospitality Management Course

    Unit
    Name
    Date
    SITHKOP402Develop menus for special dietary requirementsTerm 1 from 04 January to 20 March (11 weeks)
    SITHKOP501Design and cost menus
    SITXINV401Control stock
    BSBWOR203BWork effectively with others
    BSBDIV501AManage diversity in the workplace
    SITXCOM401Manage conflict
    SITXGLC501Research and comply with regulatory requirements
    SITXMGT501Establish and conduct business relationships
    Holiday21 March to 03 April (Public Holiday)
    SITHIND301Work effectively in hospitality serviceTerm 2 from 4 April to 12 June (10 weeks)
    SITXCCS401Enhance the customer service experience
    SITXCCS501Manage quality customer service
    SITXHRM501Recruit, select and induct staff
    SITXHRM401Roster staff
    SITXHRM402Lead and manage people
    SITXMGT401Monitor work operations
    SITXHRM503Monitor staff performance
    Holiday13 June – 03 July
    SITXFIN401Interpret financial informationTerm 3 from 4 July to 18 September (11 weeks)
    SITXFIN402Manage finances within a budget
    SITXFIN501Prepare and monitor budgets
    SITXFSA101Use hygienic practices for food safety
    SITXFSA201Participate in safe food handling practices
    SITXFSA401Develop and implement a food safety program
    Holiday19 September – 02 October
    SITHFAB201Provide responsible service of alcoholTerm 4 from 03 October to 11 December (10 weeks)
    HLTAID003Provide first aid
    SITXEVT401Plan in-house events or functions
    SITXMPR502Develop and implement marketing strategies
    BSBMGT515AManage operational plan
    SITXWHS401Implement and monitor work health and safety practices
    Holiday12 December 2015 – 08 January 2017

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    SC EditorTourism